image
image
image
image
image
image

About Us
The Primas Group is a call center system integrator with multiple technical, cross-industry, and consulting services that provide businesses with improved customer service and operational efficiencies. We have a customer driven focus that delivers exceptional value and service on each engagement. We leverage our call center expertise and best practices to deliver our projects on time, and on budget.

The Primas Group was founded in 1994 as a consulting group by management with decades in the telecommunications industry. Our primary goal was then, and still is, to deliver state-of-the-art call center solutions that meet our customer’s needs, regardless of their operating environment.

Our initial success came in the call center design domain, but quickly evolved to include complex implementations that required specialized integration and application development skills to meet our customer’s growing needs for call center cross domain capabilities.

Our current areas of expertise include: cross platform system integration, custom IVR and CTI programming; call center design, consulting, and system installation services, as well as varied products to optimize call center efficiencies.

Learn more

Key reasons clients select The Primas Group

Key Questions to ask a potential System Integration Partner

To find out more, please contact us today.

image

image
Home About Primas Clients Contact
CTI Application Development IVR Programming Consulting Reporting Speech Application Design
Post Call Survey LinkScope Adaptive Audio Voice Staff Voice Stats IVR Maintenance
 

image
image Top Of Page
image
image