Adaptive Audio products
– Immediate and measurable ROI
Decreases IVR call duration 5-15%
- Immediate savings on telecom expenses
- Increases IVR call capacity
- Enhances peak service level
1-5% more calls handled by self-service
-Savings on agent staffing expenses
Increases customer satisfaction
-More customers will adopt self-service
-Fewer callbacks
Adaptive Audio software can also be used to test application speed changes
without requiring rerecording of IVR prompts
Introductory offer – Help your customer and your budget
Turnkey 45 day pilot $5,500 - $11,000 includes
- Instrumentation of a mutually agreeable pilot application for the
Adaptive Audio process
- Complete performance measurement proving ROI
- Option for annual vs. one-time licensing fee for the patented
Adaptive Audio process
Rapid deployment
- Pilots can be up and running within days
Supported IVR systems: InterVoice, Nortel, Open IVR, Periphonics, Aspect,
Voicetek, Avaya, Intel-based, Genesys, and others
To find out more, please contact us today.
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