Primas is currently offering a free First Call Resolution (FCR) Snapshot Report.

• Display the overall FCR rate for the entire contact center.
• Display the top five repeat callers ANI and account number.
• Drill down data on your top five repeat callers.

Click here to Learn more about our FCR Snapshot Report

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To find out more, contact us today!

PH: +1.888-477-4627

FAX: +1.714-908-8501

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