Deploy and Regress Aspect CSS Application and Prompt changes quickly and easily from One Location!
Primas iTools allows a user - without vast Unix experience - to manage multiple AP & TS Servers from a single program installed on the Runtime Server. From this central location you can deploy any number of applications and prompts to any number of servers in you contact center.
Features:
- Facilitates both application and prompt deployment to multiple Run Time & Telephony Servers
- Provides management of prompts between Unix and Windows
- Deployment of both Applications and Prompts from a single place(Open IVR)
- Deployment from a single menu (running on the Run Time Server)
- Facilitates integration of 3rd party prompts
- Creates Backups during each prompt deployment
- Provides prompt regression
Requirements:
- Aspect IVR/Telephony Servers Versions 6 and 7
- Requires that SFU (Services For Unix 3.5)
- FTP must be installed, with a website directory defined as the landing location
- 3rd party TAR (free-ware) must be installed to open Unix archives