Enable your Contact Center

• Call Recording Integration

• Call Path Analytics

• System Monitoring

Empower Agents & Supervisors

• First Call Resolution Tools

• Real-Time Performance Feed Back

• Call Tracing

Enhance your Customer's Experience

• Screen Pop Provides Faster Service

• Convenient Call Back Option Provides Flexibility

• Customer Surveys give Customers a Voice

Leverages existing call center infrastructure

Installs in less than week

Zero disruption | Non-Intrusive

Extremely Attractive ROI